Vol 12 No 1 (2019): Botswana Journal of Business | Botswana Journal of Business

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Published: 2019-12-19

Editorial

Articles

Diners’ Perceptions of Food Quality: TripAdvisor Analysis

Boineelo Pearl Lefadola

1-21
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Measuring Employee Engagement: Utrecht Work Engagement Scale (UWES) or Intellectual, Social and Affective Scale (ISA)?

Jaloni Pansiri; Joy Tauetsile

22-38
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Does Relationship Value Management Matter When Developing Brand Reputation? A Developing Country Perspective

Jaloni Pansiri; Aobakwe Ledikwe, Hendrik Baltus Klopper

39-55
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The relationship between employee personal branding and customers’ perceived service quality: An empirical investigation of the insurance sector in Botswana

Jaloni Pansiri; Malebogo Marumoagae, Jaloni Pansiri

56-80
- PDF